You can pay by credit card. Credit cards are accepted at the property, and the type of card accepted depends on the property.

Once your reservation is confirmed, you will receive a booking confirmation letter in your email box, where you can modify your reservation. You can also contact our customer experience team and we will help you modify the reservation.

Yes, you can make a reservation for someone else, however, you will need to enter the guest name as the name shown on the voucher and shared with the hotel.

Yes, you will get the invoice at the counter when you check out.

The room rate you see on the booking page are the total amount for the accomerdation. No additional taxes, electricity, utilities and management fees.

Assuming you need to book a stay for 3 months, you would have two options：

1. Make a reservation for a 3 months. The hotel will charge you for the entire period of your stay according to the time indicated on the order. The advantage of this is that you can reserve a room for a longer period of time without having to worry about availability or price increases.

2. Make 3 separate reservations for 1 month each. The hotel will charge you separately for each order according to the collection time stated on the order, which has the advantage that you can change your reservation more quickly if your itinerary changes.

We have excellent and well established relationships with our property partners. This means that we’re always offered the best possible rates which we’re subsequently able to pass on to you.

We encourage the hotel to provide plenty of photos to help you get an overview of the rooms. If you still need to arrange a viewing please contact our customer service team and we’ll organise a viewing for you. We would like to remind you that not all of the hotels offer viewing appointments. All viewings are subject to availability at the property in question.